Pre-payment is required for all services.
We will always be ready to go on time for all clients. With that being said, all sessions must end on time, even if you are late. If you are more than 15 minutes late, your session may be canceled without refund.
Please give at least 48 hours notice to reschedule. You may reschedule online if 48 hours or more. If less, you must contact us directly. If 25-47 hours notice, 50% of the charge will be kept to cover the therapist’s time and the remaining 50% may be applied to a reschedule. No refunds. If 24 hours, or less, you forfeit the cost of the massage. If you no call/no show, you will not be allowed to rebook.
If you have cold, fever, nausea, flu, or Covid-19 symptoms, please reschedule as soon as possible. We cannot massage a sick person as it puts us and our other clients at risk. If you arrive sick, your session will be canceled with no refund.
Thank you for your understanding and consideration!